IT Engineer

Ready to make an impact in an engaging IT role? Join this close-knit IT team as an IT Engineer, reporting directly to the IT Director. This is a hands-on, customer-centered role where you’ll manage a range of support tickets, work with the latest technology, and contribute to projects that add real value to the company. What you’ll do in this IT Engineer role: Deploy laptops and iPhones with JAMF, maintain asset lists, and handle user onboarding across applications like Okta, Google Apps, and Slack. Maintain and troubleshoot Mac and iOS devices, address networking issues, and document solutions. Support the IT Director in major IT projects and manage our help desk, tracking and elevating user requests until resolved. Oversee security tools (e.g., Umbrella, antivirus) and ensure Zoom rooms are fully operational. Deliver structured training to new and existing users, enhancing their technical confidence.What you can bring to this IT Engineer role: 1-2 years of relevant IT experience (financial or professional services background a plus). Proficiency with Mac, Windows, JAMF/MDM, Google Workspace, and Zoom technologies. Strong troubleshooting, communication, and organizational skills, with a proactive, flexible mindset. A positive, team-oriented approach and the ability to thrive in a fast-paced environment. Benefits Include: Competitive salary of £35,000 with a 10 - 30% bonus Unlimited holiday for permanent employees. Health, dental, life, and travel insurance. Fitness and wellness perks, including gym membership and cycle-to-work scheme. Enhanced parental leave, childcare discounts, and a £500 homeworking setup allowance.If you’re an ambitious, tech-savvy IT Engineer who is ready to grow in a collaborative and innovative environment, we want to hear from you! Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity