Desktop Support Engineer

Workplace Engineer– Standard Operating Environment (SOE) Location: UK (Remote/Hybrid) Type: Full-Time Security Clearance: Security Check (DV) required Salary: Competitive + Benefits About the Role Our client’s End User Experience (EUE) department is looking for an experienced Workplace Engineer – SOE to join their team. This role offers an exciting opportunity to support a diverse range of high-profile clients within their extensive portfolio. At our client’s organization, people are at the core of everything they do. As part of their EUE team, you’ll thrive in a fast-paced environment that fosters growth, collaboration, and innovation. You’ll have the opportunity to build on your technical expertise, driving change and contributing to the development and management of Standard Operating Environments (SOE) for both desktop and server platforms. Your Role Develop and maintain the Standard Operating Environment (SOE) build images for desktop and server platforms. Manage and update SOEs using SCCM. Analyse, test, and deploy patches and assess their impact. Evaluate and mitigate the technical impact of changes to the SOE at an operational level. Your Skills and Experience Expertise in Microsoft Deployment Toolkit (MDT) 2012/2013. Hands-on experience in Desktop/Server Deployment and/or SCCM. Proven experience in developing and supporting standard OS builds for desktop or server, including Windows 7/8/10/11. Scripting skills (VB, WMI, Command Line) to automate tasks and streamline processes. Ability to work autonomously with a proactive mindset to meet deadlines and resolve issues within agreed SLAs. Strong analytical and problem-solving skills. Certifications: MCSE/MCP in Windows (preferred but not essential). Additional Knowledge: Software deployment and remote support tools. Experience with Active Directory, Group Policy. Familiarity with service management tools like Remedy, EARS, or ServiceNow is a plus. If you are looking to apply for this role please email your CV and a contact number to [email protected]