Quality Systems Engineer

Would you like to join a world leader in their field in the personal care manufacturing space? Are you a quality/QA professional within the FMCG industries? Knowledge of working to GMP and managing QMS? Then read on, this role could be for you... The company A global leader in wet wipe manufacturing across personal care, cosmetic, baby care and household portfolios. With UK sites based in North Wales and Wigan, they have a work force known to have excellent staff retention rates and long term service. The role Joining an immediate team of 5 and reporting into the Quality Director, you will be responsible for monitoring, operating, driving compliance to, and reporting on, the effectiveness of the company Quality Management System (QMS) * Maintenance and control of all quality system documentation * Generation of Group level documentation such as Procedures and Work instructions. * Generation of appropriate and accurate complaint responses within defined timeframes * Collation of customer opinions and feedback using a multichannel approach – social media, online product reviews etc. * Generation of quality data with basic level of analysis to provide the business with a basis from which to create improvement programs. * Maintain customer portal systems and customer specification databases. * Work with Harford data to support complaint responses and highlight trends and areas for improvement. * CAPA logging, progress reporting and verification checks * Manage QMS change control and participate in Product Specification Change control. * Carry out Internal Audits of the QMS The qualifications and experience needed * Previous experience within QA and quality management systems * Experience from an FMCG manufacturing background * Working knowledge of GMP, BRC and ISO standards * Experience of root cause analysis and devising suitable CAPA plans. * Auditing experience in an FMCG environment The terms and benefits * Salary – between £30k - £35K per annum (Dependent on experience) * Hours of work: 9-5 Monday – Friday (with some flexibility) * Location – based at Flint with occasional travel to Wigan site * Bonus (not guaranteed) * Pension –Employee 5% Company 5% (this increases to 7% in 4th year of employment and 9% in the 5th) * Holidays – First year 23 days, second year 24 days fifth year 25 days (plus bank holidays) * Life Assurance - cover equal to x1 basic annual pay. After 5 years this will increase to three times annual salary. * Comprehensive Health & Wellbeing support, including an App encouraging physical activity & Mindfulness in return for vouchers which can be exchanged at a number of large retailers