We havean exciting opportunity for someone to lead a team of Electricianswithin our Direct Repairs team, and supporting a wider Directorate nationally, ensuring Southern Housing provides a comprehensive, efficient and responsive property repairs service.
The primary focus is to provide a high-quality responsive maintenance service to all residents, internal colleagues, and our partners. You will achieve this by managing your own time and that of your direct reports, in a productive, efficient and value for money way as to ensure that all KPIs are met; co-ordinating within the team to ensure that all works are completed with a can do, first time fix ethos; execute all works to a high quality, and as detailed within the initial works orders; whilst providing excellent Customer Satisfaction through detailed, regular, and accurate communication, on time, within contractual obligations.
A company van will be provided for work purposes.
Some key duties include:
- Carrying out and supervising electrical tests, inspections, portable appliance testing, and submit detailed reports as and when requested.
- Ensuring all scheduled works are completed within target response times to a high standard meeting the expectations of the organisation, our residents, leaseholders, colleagues, and partners alike.
- Monitoring performance in all areas of your teams activities to ensure the achievement of agreed targets along with creating a robust system to manage all stock and usage of materials, including all tools, plant and equipment.
- Recruiting, mentoring, and managing new recruits, continuously supporting, nurturing, and aiding their own learning and development. Managing priorities, whilst maintaining performance standards.
- Ensuring that all issued stock and materials used are done so in a cost effective, value for money way without compromising work standards.
What you'll have
- A proven track record of successfully working within or managing a Direct Labour Service, where customer satisfaction is at the heart of service delivery at least two years experience.
- Experience in a range of repairs and maintenance work.
- The following recognised trade qualifications:
- Part 1 & 2 City and Guilds for electrical installation.
- City & Guilds 18th Edition, Amendment 2: BS7671.
- City & Guilds 2391 testing and inspection.
- Formal technical qualification in electrical engineering.
- A thorough working knowledge of all the statutory and regulatory rules and/or codes of practice that underpin the delivery of an efficient and effective property related direct labour service.
- Excellent knowledge of the requirements of the Health and Safety Act, and any other relevant legislation and/or regulatory requirements.
- A full UK driving licence is essential.
In your supporting statement, please address how you meet the above criteria providing examples.
Closing date: 27th October2024at 23:59pm.
Please note,we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.
About us
At Southern Housing, our residents are at theheartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to peoples lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
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