Technical Presales Engineer

Job Title: Technical Pre-sales Engineer

Location: Manchester (Hybrid, three days a week in the office)

Industry: B2B SaaS & Compliance

Salary: £50,000 - £60,000 + 100% base OTE

About the Company:

Our client, is a fast-growing Manchester-based scale-up with a global reputation for helping Financial Services firms manage risk through cutting-edge archiving and supervision solutions. Their platform captures and monitors all digital communications—whether it’s emails, MS Teams conversations, or iMessages—to ensure businesses stay compliant with regulations, avoiding costly fines like the $3bn issued by the SEC in 2023.

Their mission is simple: to allow firms to communicate freely and confidently, with the knowledge that all communications are monitored and flagged in real-time for non-compliance. Having recently secured significant investment from a US growth equity firm, MirrorWeb is now poised for the next stage of rapid expansion, and they’re looking for top talent to help take them to the next level.

The Role:

As they continue to grow, they are seeking an ambitious Technical Pre-sales Engineer to join their expanding Sales team. Reporting to the COO and working alongside the VP of Sales, this role will be essential in supporting the technical aspects of the sales process, particularly for enterprise-level deals. Additionally, the role will involve collaborating with internal teams such as Product, Customer Success, and Engineering, as well as building strong relationships with key strategic vendors.

This position is dynamic and offers exposure to multiple departments, giving the successful candidate the chance to make a significant impact from day one. As the first Pre-Sales Engineer within MirrorWeb, this role has plenty of scope for progression and personal development.

Key Responsibilities:

• Serve as the technical lead in sales processes, especially for larger, enterprise-level contracts.
• Partner with the onboarding team to ensure smooth deployment of solutions, particularly for mobile communications archiving.
• Develop technical collateral and documentation to share knowledge internally across various departments.
• Build and nurture relationships with strategic vendors, understanding their offerings and ensuring internal teams are informed.

What You’ll Bring:

• Proven experience in a pre-sales or technical customer-facing role.
• Strong communication and customer engagement skills, with the ability to articulate complex technical solutions to non-technical stakeholders.
• A meticulous attention to detail and the ability to work efficiently and accurately in a fast-paced environment.
• Confidence in building relationships with both internal and external stakeholders.
• A proactive, problem-solving mindset, eager to embrace new challenges and improve processes.
• Flexibility to work independently as well as part of a team, adapting to the changing needs of a growing company.

Desirable Skills:

• Experience within a start-up or scale-up environment or building a function from scratch is highly desirable.

What’s on Offer:

• A competitive salary up to + 100% of salary OTE earnings
• Direct access to training and development opportunities to help you grow in your role.
• 25 days holiday, plus your birthday off.
• A MacBook Pro and Apple accessories to set you up for success.
• The chance to be part of an exciting scale-up with clear opportunities for progression.
• A fantastic company culture that emphasises trust, collaboration, and continuous improvement.

MirrorWeb’s Values:

• Clarity over Complication
• Never Stand Still
• Trust is Paramount
• Embrace Adversity
• Success Starts with Wellbeing
• We Grow Together

Ready to Join?

If you’re excited by this opportunity and want to be part of this companies journey, we’d love to hear from you, so apply to the role now and we can organise a time to catch up soon.