ServiceNow Developer

Our key Global client is looking for a ServiceNow Developer on a Permanent basis - Hybrid working - UK based

Job Title: - ServiceNow Developer (ITSM, SPM, CSM, HRSD)

Duration: - Permanent

Location: - Hull (Hybrid twice in a week)

Job Description:

The post holder will:

• Integrate the platform with other enterprise systems and third-party applications, using the university’s data integration software, ensuring seamless data flow and process automation with the aim of increasing business productivity, efficiency and user experience
• Manage and resolve incidents, problems, and service requests related to the platform, ensuring optimal system performance and reliability
• Write and maintain scripts for business rules, client scripts, server scripts, and scripted web services to enhance platform functionality
• Maintain detailed documentation of configurations, customisations, and development work to facilitate troubleshooting, auditing, and knowledge sharing
• Collaborate with cross-functional teams, including IT support, business analysts, and stakeholders, to gather requirements and ensure that the solutions align with business objectives
• Work as a key part of a wider agile team, participating in team-based development, sprint planning, testing and deployment activities
• Provide training and support to end-users and administrators to ensure they can effectively use and manage ServiceNow applications

Qualifications and Skills:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
• Strong knowledge of the appropriate platform architecture and modules
• Proficiency in JavaScript, GlideScript, and other scripting languages
• Experience with web technologies (HTML, CSS, REST, SOAP) and integration techniques
• IT service management (ITSM) processes and best practices
• Strong problem-solving and analytical skills
• Excellent communication and teamwork skills
• Platform specific certifications are a plus
• Strong experience and knowledge ITSM, SPM, CSM, HRSD modules of ServiceNow.