Davies Group have a fantastic opportunity for a Desk Engineer to join our Automotive Engineering team within Davies Motor Engineering. You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or recent experience working as an automotive engineer or body shop estimator. You will be able to assess value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have a detailed understanding of salvage categories and claims management.
Experience of vehicle estimating systems such as Audatex and Glassmatix is essential for this opportunity. AQP qualification is preferred.
Key responsibilities:
To produce high quality reports
Assess, value and negotiate repair costs
Provide vehicle valuations
Negotiate total loss settlements
Have a detailed understanding of salvage categories
Claims management
Liaise with Field planning team, repairers and customers
Support other members of the team as and when the need dictates
Key elements of the role:
Inspection scope extends from Cars to HGV’S, Agricultural implements, and caravans
Resolve customer complaints
Consistency of damage
Diminution in value
Ensure instruction to reporting timescales remains within SLA’s
Contribute to a engaging and collaborative working environment
Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required
What we're looking for:
Structured in your approach with effective time management and the ability to manage your workload, prioritising to ensure that deadlines are met
Good attention to detail, analytical thinker, solutions focused and great at problem solving
Thrives working in a fast paced and changing environment with the ability to work using own initiative
Verbal and written communication to an exceptional standard
Capable of handling sensitive and confidential material
Confident negotiator
We’re looking for individuals who share our passion, and want to play a part in shaping our future. We'd love you to join us and be part of our exciting journey.