Senior Desktop Engineer

Role: Senior Desktop Engineer Job Type: Contract Day Rate: As per market standard [Inside IR35] Duration: 6 Months + Possible extension Work Location: London, United Kingdom This is a high profile client looking for a highly experienced and senior candidate with over 20 years experience. Stakeholder management experience is mandetory, as is experience managing a team of desktop support engineers. Key Responsibilities: Desktop Infrastructure Management: * · Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems. * · Ensure desktop environments are secure, scalable, and optimized for performance. Windows Active Directory (AD): * · Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting. * · Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies. Windows Hello for Business: * · Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA). * · Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes. Secure Network Connectivity: * · Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access for end-users. * · Monitor and troubleshoot Wired, Wireless and VPN connectivity issues, ensuring high availability and performance for remote workforces. * · Familiar with 802.1x network access control TPM Certificates: * · Manage the deployment and renewal of TPM (Trusted Platform Module) certificates managed by Windows Hello for Business across the desktop environment. * · Ensure proper integration of TPM certificates with other security protocols and applications. Security & Compliance: * · Ensure all desktop systems comply with corporate security policies and industry best practices. * · Collaborate with the security team to implement and monitor endpoint protection measures. Technical Support: * · Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary. Documentation & Reporting: * · Maintain detailed documentation of configurations, processes, and procedures. * · Generate reports on desktop performance, security compliance, and incident response activities. Experience: * · 5+ years of experience in desktop engineering, with a focus on enterprise environments. * · Proven experience with Windows Active Directory, including advanced GPO management. * · Strong expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificate management. Technical Skills: * · Proficient in Windows 10/11 administration and troubleshooting. * · Strong knowledge of networking fundamentals, including VPNs and network security. * · Experience with endpoint management tools (e.g., SCCM, Intune). * · Familiarity with scripting languages (e.g., PowerShell) for automation and process improvement. Certifications: * · Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus. Soft Skills: * · Strong communication and collaboration skills, with the ability to work effectively in a team environment. * · Detail-oriented with strong organizational skills. * · Ability to manage multiple projects and tasks simultaneously