Senior IT Workshop Engineer

JOB TITLE: Senior IT Workshop Engineer SALARY: £25,000 LOCATION: Nottingham SETTING: Office based BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to expansion we have exciting opportunities for a Senior IT Workshop Engineers. We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment. You would need to be able to work in a busy, fast paced environment under own initiative or as part of team. COMMUTABLE LOCATIONS: Nottinghamshire, Derbyshire, Leicestershire JOB SPECIFICATION: Senior IT Workshop Engineer The responsibilities include, but are not limited to: Inspecting, testing and restocking of customer owned equipment and accessories. This will include a test and repair of all products relating to company business, predominantly HP and/ or Lenovo. Ensuring correct software/firmware is used on all repaired equipment, following test and repair procedures. • Testing and repairing all products relating to company business predominantly HP and Lenovo. • Ensuring correct software and/ ior firmware is used on all repaired equipment. • Following test and repair procedures as instructed. • Updating calls regularly with clear and concise detail on our call management system. • Good troubleshooting and diagnostic skills to ensure correct parts are ordered and achieve right first-time repair. • Deploying via SCCM or USB images to select customers after machines are repaired/refurbished • Maintaining an up-to-date knowledge of manufacturers training courses in areas of interest and relevance to the business. • To positively promote the Services Team, acting as a role model through promoting the activities, values and culture of the organisation. Requirements: Senior IT Workshop Engineer The ideal candidate for this role will have the ability to install and replace hardware and configure operating systems. You will be able to troubleshoot and solve technical problems independently, with a good understanding of PC Hardware set-up and configuration. Previous repairs experience with HP and/ or Lenovo that would be an advantage but is not a necessity. Keywords: HP, Lenovo, hardware, software, configuration, troubleshooting, SCCM, USB, Apple, Viglen, Dynabook We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law” We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) We will be happy to action your requests