Building Management Systems Engineer

BMS Engineer

BladeRoom Data Centres is seeking a BMS Engineer to provide planned preventative maintenance, call out, and exceptional customer service for our clients based in west London and M4 corridor region.

Tridium experience is essential. The role will form part of a rota, whereby you will either be stationed at the client’s site for standard working hours, or on a on call period.

Main Duties & Responsibilities:

• Carry out BMS PPM tasks on site.
• Manage subcontractor resource.
• Research and identify solutions to any software and hardware issues.
• Diagnose and troubleshoot technical issues, including controls setup and network configuration.
• Track control system issues through to resolution within agreed time limits.
• Escalate unresolved issues to appropriate internal teams (e.g., software engineers).
• Provide prompt and accurate feedback and reporting to clients.
• Refer to internal databases or external resources to provide accurate technical solutions.
• Ensure all issues are properly logged.
• Prioritise and manage several open issues simultaneously.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Prepare accurate and timely reports.
• Document technical knowledge in the form of notes and manuals.

Person Specification:

Knowledge and Experience:

• Proven work experience as a BMS Engineer.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and troubleshoot basic technical issues.
• Ability to provide step-by-step technical help, both written and verbal.
• Experience with Tridium AX & N4 (essential).
• Experience with BMS facility management software (advantage).