Fire & Security Engineer

Job Title: Fire & Security Engineer Salary: £30,000 - £40,000 dependent on experience Job Type: Full-Time, 45 hours per week (Monday to Friday, 08:00-17:00) About Our Client: Our client, a trusted leader in fire detection and security solutions, is looking for a Fire & Security Service Engineer to join their growing team. With a proven track record in delivering high-quality services across fire alarm systems, security solutions, and emergency lighting, our client ensures top-tier safety and peace of mind for their customers. This is a fantastic opportunity for an experienced professional to grow within a dynamic company that values quality and customer service. Purpose of the Role: As a Fire & Security Engineer, you will respond to service requests for a range of fire and security systems. This includes the service, maintenance, and fault-finding of addressable and non-addressable fire systems, DDA systems, and security alarm systems. If you have a passion for delivering exceptional service and the ability to build strong client relationships, this role is for you. Key Responsibilities: Service and maintain fire alarm systems. Service and maintain security alarm systems. Service and maintain emergency lighting systems. Service and maintain DDA-compliant systems. Complete maintenance reports and site survey reports. Attend fault calls for fire and security alarm systems. Participate in an on-call rota. Complete van stock and condition reports. Assist other departments as needed. Provide prompt, accurate responses to client inquiries. Ensure all paperwork is processed promptly in line with ISO procedures. Maintain a professional, customer-focused approach at all times, delivering high standards of personal service. Build and maintain strong client relationships, upholding our client’s positive reputation. Note: This list is not exhaustive and additional duties may be requested by senior management. Required Skills & Qualifications: Extensive knowledge of fire and security system installations. Familiarity with system commissioning (preferred but not essential). Preferred knowledge of FIA courses (1, 2/3, 6). Expertise in systeanced, Morley (Ziton and Gentms such as Kentec, Adv would be advantageous). Knowledge of Texecom and Galaxy Grade 2 & 3 intruder alarm systems. Experience with Paxton and HID access control systems. Proficiency in both analogue and IP CCTV systems. Familiarity with Baldwin Boxall and C-TEC DDA systems. Ability to perform system servicing, testing, client demonstrations, and training. Logical, precise fault-finding and diagnostic skills. Strong organisational skills and the ability to complete relevant documentation. Strong IT skills, including knowledge of Word, Excel, and Outlook. Excellent communication skills—both written and verbal. Positive attitude and commitment to career development. Ability to work autonomously as well as part of a team. Capabilities: Ability to logically fault find and resolve issues. Excellent organisational and time management skills. Strong initiative and attention to detail. Able to work independently or as part of a team. High standards of customer service, treating customers with courtesy and building positive rapport. Willingness to go the extra mile to meet customer needs and company commitments. What We Offer: Competitive salary. Opportunities for career growth and development. Company-provided training and certifications. A chance to work within a supportive and dynamic team. More Info: Hours of Work: 45 hours per week (Monday to Friday, 08:00-17:00). Ideal Candidate: You should have proven experience in the fire and security industry. If you are organised, have excellent communication skills, and enjoy working autonomously while being part of a thriving independent business, we want to hear from you! How to Apply: Send your CV today to take the next step in your career with a forward-thinking, innovative company