MEV & Workshop Engineer

Got skills in mechanics, electrics, and vehicles? From diagnostics to delivery—be the expert we count on as our MEV & Workshop Engineer to drive real impact! We have an exciting opportunity for a MEV & Workshop Engineer to join our team! This is a full-time permanent position based at our workshop in Weston-Super-Mare. The role will also include some frequent travel to different sites. Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK’s leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. The successful candidate will need to hold a Full UK Driving License plus full training will be provided on all company bespoke products and solutions. The Mobile Enforcement Vehicle and Workshop Engineer is a crucial member of our workshop team, responsible for assembling, configuring, and maintaining our bespoke mobile and fixed enforcement solutions. This role involves supporting workshop activities, managing stock, handling Return Merchandise Authorization (RMA) processes, and performing site visits to ensure optimal performance. What you will be doing: Assemble and configure company products according to detailed specifications. Conduct quality assurance checks to ensure all products meet functional and quality standards. Provide technical support for troubleshooting during product configuration. Perform site visits to support mobile and fixed enforcement solutions, addressing product issues as needed. Deliver exceptional customer service, interacting with clients and corporate partners to resolve technical issues. Vehicle/Product movements to and from clients, may involve arranging third parties, transporting vehicles (towing) directly. Driver training will be provided. Monitor inventory levels to ensure sufficient stock for production and support activities. Maintain accurate records for equipment check-in/check-out and support audit processes. Manage RMA requests, diagnose product issues, and perform necessary repairs or replacements. Maintain detailed records of RMA cases and report trends to the Product Owner for continuous improvement. What we are looking for: Relevant engineering qualifications or equivalent experience. At least 2 years of experience in a workshop or technical support role. Experience in automotive or electronic engineering. Certifications in product support, technical engineering, or related fields. Full UK driving licence. Certifications in health and safety are highly desirable. Professional qualifications in fleet management or transport operations are advantageous. Evidence of continuous professional development in operational management or related fields. What’s in it for you? 25 days holiday + bank holidays Contract: Full Time, Permanent 37.5 hours per week Salary - £40,000 + use of company vehicle Enhanced Maternity and Paternity Package NB subject to eligibility criteria. Healthcare Cash Plan. Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. This is a fantastic opportunity to gain wide ranging experience with a rapidly growing software company in a developing market sector. The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees