Quality System Engineer

Would you like to join a world leader in their field in the personal care manufacturing space? Are you a quality/QA professional within the FMCG industries? Knowledge of working to GMP and managing QMS? Then read on, this role could be for you The company A global leader in wet wipe manufacturing across personal care, cosmetic, baby care and household portfolios. With UK sites based in North Wales and Wigan, they have a work force known to have excellent staff retention rates and long term service. The role Joining an immediate team of 5 and reporting into the Quality Director, you will be responsible for monitoring, operating, driving compliance to, and reporting on, the effectiveness of the company Quality Management System (QMS) Maintenance and control of all quality system documentation Generation of Group level documentation such as Procedures and Work instructions. Generation of appropriate and accurate complaint responses within defined timeframes Collation of customer opinions and feedback using a multichannel approach – social media, online product reviews etc. Generation of quality data with basic level of analysis to provide the business with a basis from which to create improvement programs. Maintain customer portal systems and customer specification databases. Work with Harford data to support complaint responses and highlight trends and areas for improvement. CAPA logging, progress reporting and verification checks Manage QMS change control and participate in Product Specification Change control. Carry out Internal Audits of the QMS The qualifications and experience needed Previous experience within QA and quality management systems Experience from an FMCG manufacturing background Working knowledge of GMP, BRC and ISO standards Experience of root cause analysis and devising suitable CAPA plans. Auditing experience in an FMCG environment The terms and benefits Salary – between £30k - £35K per annum (Dependent on experience) Hours of work: 9-5 Monday – Friday (with some flexibility) Location – based at Flint with occasional travel to Wigan site Bonus (not guaranteed) Pension –Employee 5% Company 5% (this increases to 7% in 4th year of employment and 9% in the 5th) Holidays – First year 23 days, second year 24 days fifth year 25 days (plus bank holidays) Life Assurance - cover equal to x1 basic annual pay. After 5 years this will increase to three times annual salary. Comprehensive Health & Wellbeing support, including an App encouraging physical activity & Mindfulness in return for vouchers which can be exchanged at a number of large retailers