Service Engineer

The Job  The Company:  Create innovative climate solutions for buildings, homes and transportation.  One of Europe's leading specialists in air and cooling systems.  Dedicated to setting exceptionally high standards that ensure superior performance and reliability.  Products are designed to meet the diverse needs of their clients, providing efficient and adaptable solutions.  The Role of the Service Engineer   Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.  Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty Work, Hire and Commissioning workloads.  Build and maintain strong relationships with customers, acting as a trusted point of contact  Collaboration with service desk, sales, and operations team.  Establish strong communication channels to share key customer insights  Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units  Reporting and Analysis: Generate regular reports on completed invoiced work orders  Customer relationship management: Foster strong relationships with customers through exceptional customer service  Communications with supervisors, regional service managers and senior technicians.  Customers on updates and drive continuous improvement.  Benefits of the Service Engineer  £30k - £45k Salary  Paid Door to Door  Overtime  Company Van  Fuel Card  Pension  25 days holiday + bank holidays.  The Ideal Person for the Service Engineer  Proven experience in service or field-based technician role  Strong knowledge of customer service principles  Effective communication skills  Analytical thinking and problem-solving abilities  Proficiency in using, apps, diagnostic software, and MS Office Suite  Knowledge of manufacturing industry an advantage Able to work with minimal supervision  Appropriate skilled based certificates with F-Gas  Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays  Proficient in using Microsoft Office Suite  UK Drivers licence  If you think the role of Service Engineer is for you, apply now!  Consultant: Darren Wrigley   Email: (url removed)  Tel no. (phone number removed)  Candidates must be eligible to work and live in the UK.  About On Target  At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally