Principal Applications Operations Engineer

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services. DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level. Our benefits include: * Automatic membership of the NHS pension scheme (at 23.7% employer contribution) * 28 days paid leave plus bank holidays. * Blue Light Card membership – access to NHS discounts including high street, gyms, restaurants, insurance, cars, holidays etc. * Flexible working, including options to work from home. * Employee Assistance Programme – confidential information and counselling support service available 24/7. * Cycle 2 Work scheme. * Car lease and home electronics salary sacrifice scheme We are looking for a dynamic experienced Principal Applications Operations Engineer to join our team at DHCW. The successful candidate will be responsible for leading the instigation, management, and operation of services within a specific application area at Digital Health and Care Wales. The role will involve strategic planning and overseeing a team of senior product specialists, development professionals, and support staff to ensure the smooth delivery of projects and services. Key Responsibilities: * Lead and manage the delivery/ performance of DHCW services in a specific application area. * Oversee management and development of senior product specialists, development teams, support staff within the application area. * Identify and implement service improvements and support change initiatives to enhance service delivery. * Act as an enabler of change, driving innovation and transformation in digital healthcare services. * Collaborate with cross-functional teams to ensure seamless integration of applications with broader NHS systems and initiatives. If you are a highly motivated individual with a passion for driving change and leading digital transformation within the healthcare sector, we would love to hear from you! To be successfull in this role you will need: * Master’s degree in an associated professional field (or equivalent qualification / experience). * Practical experience, working at this level, across the range of work procedures and practices. * Significant experience as a Senior Manager within software development and information systems services, with a track record of successfully managing and delivering highly complex software projects. * Substantial experience of leading a team of specialists, working with relational databases and a specific application toolset. * Proficiency in methods and techniques for the assessment and management of business risk including safety-related risk. * Familiarity with methods and techniques associated with planning and monitoring progress of projects. * Familiarity with the effective and efficient routine deployment of resources, (but also including reassessment and reallocation in a dynamic multi-project environment), to achieve optimum results. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply