Trainee / Experienced Customer Account Manager Engineering Industry

Our excellent client in Staverton is looking for an enthusiastic Team Administrator to join their fun and friendly team on a permanent basis. This role could suit an Engineering/Science graduate, or someone with a passion for technical writing.This is an exciting opportunity to join a fast paced company with thorough, in-depth training and great career paths within the company. Responsibilities - Identify new sales opportunities, respond to leads and inquiries. - Update and develop sales documentation. Ensure all client documentation (proposals/tenders/contracts) is accurate, detailed, and complete, and that client specifications are mirrored in arrangements with subcontractors. - Maintain effective client communication and contact through regular calls, meetings, and engagements. Maximise sales with existing accounts through regular calls and meetings as appropriate. - Analyse competitors and market positions of key players and customers. - Coordinate colleagues across the business in compiling detailed reports and tenders to clients, including challenging designs, programs, and cost. - Support sales with campaigns and communications. - Prepare (and collate as appropriate) weekly updates to the Operations Team covering the latest sales, marketing, and operational status of opportunities and live projects. - Following extensive training, develop and write product manuals and technical documentation to project deadlines, utilising and managing internal and external resources to achieve objectives. - Following extensive training, with support, develop/maintain digital training and handover tools that exceed our clients expectations. - Proactively contact clients to arrange and promote the benefits of training and arrange training. - Provide regular reporting of existing and future training sessions and monitor training records for all clients (plus refresher training). - Work with subcontractors to develop training guides, videos, and training sessions. - Provide reports to the business on training programs and client feedback. Key Attributes - Achieved, or currently studying an engineering/science related qualification - Excellent people and communication skills. - Well organised with attention to detail. Hours: Monday Friday, 8:30am 5:30pm Salary : Competitive depending on experience (able to disclose upon application). + leading benefits package including access to mental health wellness and other wellbeing resources, and actively encourage and reward activities that promote exercise and healthy lifestyle. TPBN1_UKTJ