Optical Engineer III

What this Job Entails:

The Optical Engineer III will help build and troubleshoot the optical network and ensure that we can guarantee the delivery of optical capacities.

Your Roles and Responsibilities:

• Deploy, configure, and support a large-scale production optical network that spans ULH terrestrial, regional metros and subsea networks, interconnecting data centers and Point of Presence (POP) sites across EMEA.
• Create and maintain Engineering Design Packages for subsea, metro, regional, and long-haul DWDM rings/systems. Order cross connections to connect to vendor dark fibers.
• Reviewing Acceptance Documents provided by vendors and subcontractors deploying equipment on our network.
• Work closely with Network Engineering, Logistics, equipment vendors, and fibre providers to ensure the seamless introduction of new optical technologies into the production network.
• Proactively contribute to documentation, automation and processes as they evolve.
• Coordinate with smart hands and optical equipment manufacturers during the rack and stack process.

• Work cross-functionally and cross-regionally with other optical and network operational support teams.

• Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.

• Manage and escalate critical events while communicating clearly and concisely.

• Document and optimise operational processes and procedures.

• Contribute to creating monitors, alerts, dashboards, and metrics to drive continuous improvements.

• Identify areas for automation and create or participate in the solution with scripting or coding skills.

• Support deployment and move, add, and change teams.

• Partner with audit teams to ensure accurate inventory and documentation.

• Document and follow RMA processes and procedures for all relevant vendors.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

Bachelor’s degree (B.S/B.A) from college or university and 5 + years related experience and/or training; or equivalent combination of education and experience

• Knowledge about building and testing optical systems

• Demonstrated hands-on experience deploying optical networks.
• Experience with optical network design, installation and maintenance for service providers or enterprise networks.
• Knowledge of optical theory, transport technologies and the operation of optical transport systems.
• Experience with field-based work on Subsea Deployments, POPs, carrier hotels, data centers and central office environments.
• Experience with optical test equipment and optical troubleshooting experience using C-OTDR, OTDR, OSA, BERT and optical power meters.
• Builds productive internal and external working relationships

• Exercises judgment within defined procedures and practices to determine appropriate action
• Excellent communication and teamwork skills